Business
textbooks offer two different types of management: Management by Planning
and Management by Crisis.
Top
professional companies spend inordinate amount of time, money and efforts in
planning. Most of them will have a clear vision, well-articulated mission and a
roadmap to show how to get to the desired destination. Ten-year plans are
broken into three or five year plans. Half a year is spent in creating a
detailed plan for the following year. All plans are well-written and available
to those responsible for executing them. This is Management by Planning.
At the
other end of the spectrum are companies that don’t believe in or are incapable
of good planning. Every time they face a crisis, usually quite frequently, they
devise schemes and solutions to deal with it. Those companies keep moving from one
crisis to another. In absence of planning, complex activities requiring long
lead-times don’t happen. If such companies launch a new product, its advertising
and distribution rarely happen together. Those companies are sloppy,
unprofessional, unreliable and irresponsible. Their way of working is Management
by crisis.
The
ruler of the princely state of Jammu and Kashmir had signed the Instrument of Accession
joining India (subject to certain conditions) on 26 October 1947, more than
seventy years ago. In those seven decades India and Pakistan have fought wars
over Kashmir, the gory history of Kashmir is marked by militant attacks and round-the-clock
presence of Indian army, Hindu Kashmiri pundits were killed or made refugees, and
a division of the beautiful Kashmir valley with both sides accusing one another
of occupation is a permanent feature. Sections 370 (allowing autonomy, own flag
and own constitution to Kashmir) and section 35 A (preserving the landowning
rights of the native male population) had maintained the ‘temporary’
arrangement of Kashmir being part of India and autonomous at the same time. Changing
that seventy-year arrangement required a complex, detailed roadmap.
Where
is that roadmap?
Management
by Crisis and Shock Therapy
Competent
individuals, companies and nations are sometimes forced to manage by crisis. An
earthquake is a good example. Technology keeps improving but is not yet able to
accurately predict each earthquake. The January 2001 Bhuj earthquake where 20,000
people lost their lives or the December 2004 massive Tsunami that killed more
than 200,000 people required management by crisis. In such cases, the
government is forced to take emergency measures, some of them work and others
go wrong. It is not fair to expect precise activity plan and timetables.
Changing
Kashmir’s status was not a nature-made crisis. The BJP government that promised
this step in its manifesto has been in power for more than five years. Five
years is a sufficiently long time for meticulously planning such a complex
change intervention. Before execution, the plan should give a clear roadmap of the
duration of each sub-activity.
A
complete communication blackout, however reprehensible, may have been essential.
If the Indian government had said phones and internet would remain shut for a
month, that could have been accepted as part of a planned timetable. However,
what transpires now is that there is no roadmap, no timetable. It is purely
management by crisis. A cowboy policy of shooting first and asking questions
later.
This is
the second instance where Narendra Modi has indulged in giving a shock
treatment to the nation. First, demonetization, an entirely man-made crisis
with awfully inadequate planning. Integration of Kashmir is the second
Modi-manufactured crisis. For professionally executing such a project, a
completely transparent roadmap could have been created for the world to see and
debate. On one hand, the Indian State, a section of its sycophant media, and
the ideologically inflamed masses claim to be militarily far superior, capable
of confronting or crushing any terrorists. On the other hand, Indian Kashmir
has been made invisible for three weeks, its leaders detained, curfew ordered,
pilgrimages cancelled, army presence enhanced. Why such secrecy? Why such
bullish behavior by a democratic state?
Because
like demonetization, the Kashmir project is botched by a complete lack of
planning.
Where
is the talk about people?
The only
two public documents made available by the Indian government are a 55-page
“Jammu and Kashmir reorganization act, 2019” (dated 9 August 2019) and a
58-page “The Jammu and Kashmir reorganization bill, 2019” (dated 5 August
2019). Strangely, though not surprisingly, neither document discusses people in
Kashmir.
For
comparison, look at the 29-page German reunification treaty. East Germany,
freed from communism with the fall of the Berlin wall, was absorbed in West
Germany. The document calls it the East Germany’s accession to West Germany.
From the Indian viewpoint, revoking article 370 is somewhat similar to that. It
is Kashmir’s accession or re-accession to India, though Pakistan may view it as
an annexation.
In the
German unification document, its article 17 talks about rehabilitation of and
compensation for all political victims. Article 31 talks about the welfare of
families and women.
Why the
two documents published by the Indian government have no reference to planned
steps for rehabilitation of Kashmiri people? Those living there and those
displaced? Where is the timeline for reducing and finally eliminating the
presence of army? Where are the amnesty measures for the political prisoners?
When
the documents don’t mention people, it is not unreasonable to call the
accession an annexation.
Technicality
and reality
In
life, one can be technically right and morally wrong. Right in the letter of
law, and wrong in its spirit. Morality is a virtue much superior to
technicality.
Let us
compare Crimea’s joining Russia in 2014. The world considers it an annexation
orchestrated by Putin. Crimea, technically, belonged to Ukraine, and Russia
with its sly maneuvering shamelessly grabbed it. That is the general
perception. However, objective analysis shows Crimea had been Russian for more
than 200 years. Since the time the Russian empress Catherine conquered it in
1783 by defeating the Ottoman Empire. Nikita Khruschev, a Soviet ruler,
enigmatically gifted it to Ukraine in 1954. European Union inviting Ukraine to
join the EU hastened Crimea’s transfer to Russia. (Read my detailed analysis of the Crimea question here). Crimea returning to Russia, though technically
wrong, was morally fine. Because most Crimean people consider themselves to be Russian.
They were happy to replace their Ukrainian passports with the Russian ones.
With
Kashmir, it is exactly the reverse. In this exercise of re-accession, Kashmiri
people are missing. Surrounded by Indian army men, Kashmiris are Indian
citizens without pride or love for that citizenship. As we saw above, Indian
government has come up with political promises without specific plans. The
documents are not two-sided treaties, but unilateral bureaucratic acts or bills.
They inform the affected party what the rulers have decided. No referendum has
been held, no public opinion of Indian Kashmiris sought before the
revolutionary change in their status.
Indian
government’s Kashmir accession is, therefore, technically correct, but morally
wrong.
Healthy
body with a cancer
India
takes pride in calling itself the largest democracy in the world. Indian Democracy
has been a source of envy even for Pakistanis. Ruled over by military for most
of its history, rational Pakistanis have, albeit grudgingly, looked at democratic
India and its institutions as something Pakistan should emulate. Indian democracy has been a role model for South East Asia, if not the entire Asian
continent. With the latest events, the other Asian countries will cease to look
at it as a democratic icon. Worse, if authoritarianism and populism become
India’s stable features, India’s neighbours will legitimately start
copy-pasting them in their own countries.
As a
person living in Bombay, and not in Kashmir, I am immensely proud of Indian
democracy. I still feel it, breathe it, and I can fearlessly criticize anyone
and anything I feel worth criticizing.
The
problem is that no democratic nation can be partially democratic. A democratic State
cannot have an autocratic state inside it. You can’t govern most of the country
with a civilian rule, and part of it with an army. It’s like saying a person is
perfectly healthy, but has cancer in one part of his body. Such health is not
sustainable. Sooner or later, the cancer inevitably spreads to the other parts
of the body.
India
can’t be a democracy, and destroy it in Kashmir at the same time. It’s not yet
late. Indian government must take steps to make the Kashmiri accession morally
right.
Ravi
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